How Do I Put Money On An Inmate's Phone In Dallas County

Hold onto Your Hats: The Ultimate Guide to Funding Your Pal's Phone Time in Dallas County, Texas!

Hey there, budget warriors and dedicated cheerleaders! Let's be real, navigating the system to get a few bucks on your loved one's phone account in the Dallas County Jail can feel like trying to solve a Rubik's Cube blindfolded. It’s a whole scene. But don't you worry your pretty little head! We’re here to break it down, step by agonizingly detailed step, with some laughs along the way, so you can keep those lines of communication open. Seriously, we’re gonna make this less painful than a dentist visit!

The Dallas County Sheriff's Department uses a third-party vendor—currently Securus Technologies and Access Corrections—for inmate communications and trust/phone funding. This means you aren't sliding cash directly to the Sheriff; you're using a professional service. Think of it like paying your electric bill, but for phone calls! The money you deposit typically goes into a Trust Fund (for commissary/general inmate use) or a specific Prepaid Phone Account (like Securus's AdvanceConnect or Securus Debit) which the inmate uses for calls. Since phone use is paid for out of their Trust Fund (Commissary) or a specific Inmate Phone Debit Account, we're covering how to fund both, so your friend or family member can dial out.


Step 1: Prep Like a Boss – Gather Your Info

Before you even think about dropping some serious dough, you gotta have your ducks in a row. Missing one little detail can send your transaction straight to the digital waste bin, and nobody wants that kind of drama.

How Do I Put Money On An Inmate's Phone In Dallas County
How Do I Put Money On An Inmate's Phone In Dallas County

1.1 Find the Inmate's ID

You must have the inmate's name and their Booking Number (or sometimes just their full name and date of birth is enough to find the ID). This is non-negotiable, folks.

  • How to Score the ID: Hit up the Dallas County Sheriff's Department's website and use their Inmate Search tool. You can't just throw money at the jail and say, "Find Bob!" The system needs that unique identifier.

1.2 Pick Your Poison (The Vendor)

Dallas County works with specific companies for handling inmate funds. The main service you’ll use for deposits that can cover phone calls (either directly or via transfer from the trust fund) is Access Corrections (for Trust Fund) and Securus Technologies (for specific phone accounts like Securus Debit or AdvanceConnect).

  • Trust Fund (Commissary/General): Often handled by Access Corrections or in-person kiosks.

  • Direct Phone Account (Prepaid/Debit): Primarily through Securus Technologies.

Pro Tip: Check the Dallas County Sheriff's site to confirm which services are currently active, as these things can change faster than a Texas weather forecast.

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Step 2: Choose Your Payment Path – The Digital Highway

Let's face it, the internet is your best buddy here. It’s the fastest way to get money on the books, usually within 24 hours, and often immediately for phone-specific accounts.

2.1 The Access Corrections Route (Trust Fund Deposit)

This route usually puts money into the inmate's general Trust Fund (Commissary Account), from which they can often purchase phone time or services, depending on facility rules.

  • Get Online: Cruise on over to the Access Corrections website (or download their mobile app, because it's 2025).

  • Account Creation: If you're a newbie, you'll need to set up a free user account. It’s quick—just your basic name, email, and a password that's not "password123."

  • Find Your Pal: Use the inmate's State (Texas), Agency (Dallas County Sheriff's Office), and their Inmate ID/Booking Number to locate their account.

  • The Transaction: Select the type of deposit (e.g., "Trust Fund" or "Inmate Account"). Punch in the amount you want to send. Remember, there's always a service fee, so that $20 might shrink a little.

  • Pay Up: Use your credit card or debit card (Visa/MasterCard are the usual kings). Review the final amount (including that pesky fee) and BAM! You've made a deposit. Keep that confirmation number safe, buttercup.

2.2 The Securus Technologies Route (Direct Phone Funding)

This is the way to go if you want to fund a specific Prepaid Phone Account like AdvanceConnect or Securus Debit. AdvanceConnect allows you to set up a prepaid account to receive calls from the inmate, while Securus Debit is an account the inmate controls to pay for various services, including phone calls.

  • Hit the Site: Navigate to the Securus Technologies website (or use their mobile app, which is super convenient).

  • Sign Up/Log In: Create an account or sign in if you already have one.

  • Locate the Inmate: Just like with Access Corrections, you'll need the facility and the inmate's ID.

  • Fund the Account Type: You'll choose either an AdvanceConnect account (so you pay for the calls to your number) or a Securus Debit account (money goes to the inmate to pay for their calls). Choose wisely, grasshopper!

  • The Money Drop: Enter your payment details (credit/debit card) and the amount. Again, be aware of the transaction fee. Submit that bad boy and the funds are usually available immediately.


Step 3: Old School Moves – Non-Digital Options

Maybe you're not a fan of the interwebs, or maybe you just prefer the tactile feel of cash. No sweat, Dallas County has a couple of ways for you to throw some paper at the problem.

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3.1 Cash Kiosks – The ATM for Jail Money

The Dallas County jail facilities often have kiosk machines in their lobbies where you can deposit cash directly into the inmate's account.

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  • Find the Spot: Head to a Dallas County jail facility's lobby. Call ahead to confirm the hours and location of the kiosks.

  • ID Required: You'll need the inmate's Booking Number and likely the facility name.

  • Feed the Machine: Follow the on-screen prompts. Insert your cash (no coins, no checks, no money orders—cash only for the kiosk!). Heads up: These kiosks are usually unforgiving, so count your bills twice.

  • Receipt is King: Take that receipt. It's your proof of purchase!

3.2 Walk-In Retail Locations – The CashPayToday Hustle

Some services, like CashPayToday, allow you to make a cash deposit at a participating retail location (think convenience stores or similar spots).

  • Check the Website: Go to the specific vendor's website (like Access Corrections) and look for their retail cash payment option. They will provide a list of participating locations, often for a flat, predictable fee.

  • Get a Pay Slip: You often need to start the transaction online to get a barcode or pay slip to take to the retail location.

  • The In-Store Drop: Hand the cashier your cash and the slip/code. The retailer acts as the middleman. Super slick.


Step 4: The Waiting Game (And Follow-Up)

Once you've made the deposit—whether it was a few mouse clicks or a cash drop—the money is usually available for the inmate pretty quickly, especially if it's for a direct phone account.

4.1 Confirm the Cash Flow

Always, and we mean always, log back into your account (Access Corrections or Securus) to verify the transaction status. Did it go through? Are the funds showing up?

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4.2 Troubleshooting (When the System is Bogarting Your Cash)

If the funds aren't showing up, don't panic. First, check your confirmation email/receipt. Then, contact the customer service of the vendor you used (Securus or Access Corrections). They're the ones holding the keys to the money vault. The jail staff generally can't help with third-party service issues, so don't call the jail.

Important Note: Funds deposited into an inmate's Trust Fund/Commissary account are generally considered the inmate's property and are not refundable to the depositor. So don't overdo it unless you're feeling extra generous!

By following these steps, you’ll be a certified pro at funding your loved one's phone account in Dallas County. Keep that support strong, and keep those conversations flowing!


Frequently Asked Questions

FAQ Questions and Answers

How to use Access Corrections to put money on an inmate's phone?

You typically use Access Corrections to deposit funds into the inmate's general Trust Fund or Commissary Account. Once the money is in this account, the inmate can use it to purchase phone cards or time, depending on the facility's specific rules for phone access and the services available on their in-house tablets/kiosks.

How to set up a prepaid phone account to receive calls from a Dallas County inmate?

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To receive calls, you should set up a prepaid account like AdvanceConnect through the facility’s communications vendor, which is often Securus Technologies. This account prepays for the calls that are made to your specific phone number from the correctional facility.

How to find a Dallas County inmate's booking number for a deposit?

You can find a Dallas County inmate's booking number by using the Dallas County Sheriff's Department Inmate Search tool online. The booking number is critical for ensuring your deposit is credited to the correct person.

How much are the fees for depositing money for a Dallas County inmate?

The fees vary based on the deposit method (online, phone, retail location, or kiosk) and the amount of the transaction. For example, using the online service Access Corrections can be as low as $2.95, while a walk-in location like CashPayToday might have a flat fee of $5.00. Always check the current fee structure on the vendor’s website before finalizing your payment.

How long does it take for funds to be available for phone calls in Dallas County?

Funds deposited directly into a phone-specific account (like Securus Debit or AdvanceConnect) via online or phone are usually available immediately. Deposits made to the general Trust Fund/Commissary account may take up to one business day to be fully processed and available for the inmate's use.

Would you like me to find the direct links for the Dallas County Inmate Search or the Securus/Access Corrections websites to make your job even easier?

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dallascounty.orghttps://www.dallascounty.org
uptowndallas.nethttps://www.uptowndallas.net
dallasfire.nethttps://www.dallasfire.net
nctcog.orghttps://www.nctcog.org
untdallas.eduhttps://www.untdallas.edu

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