Does Costco Deliver And Set Up Tvs

🛋️ Dropping the Mic on the Big Screen Question: Does Costco Deliver and Set Up TVs? Your Ultimate, No-Sweat Guide!

Let's be real, folks. You just snagged a massive, glorious TV from Costco—maybe one of those 85-inch behemoths that feels like it has its own zip code. You’re stoked. But now, you’re staring at the box, which is roughly the size of a Smart car, and you’re sweating bullets. Moving that thing from the curb to your wall feels like a weightlifting competition that requires an engineering degree. You’re asking the question whispered by countless members before you: "Does Costco, the land of bulk bargains and free samples, actually deliver and set this bad boy up?"

Short Answer, But We're Going Long: Heck yeah, they can often hook you up, but it depends on the specific service you score. This ain't a one-size-fits-all scenario. We're about to dive deep, peel back the layers like a giant onion, and give you the complete, zero-fluff breakdown of how to go from "Box of Dreams" to "Movie Night Nirvana" without breaking your back—or your new TV.


Step 1: 🚚 Figuring Out the Delivery Deets—Is it "White Glove" or a "Drop and Run"?

When you order a TV from Costco, especially a big one online, you’re usually getting more than just a FedEx guy ringing your bell and bailing. They often utilize a "White Glove Delivery" service, which, despite the fancy name, is basically a super helpful delivery team. But you gotta check the product listing when you buy—don't skip the fine print, you know?

1.1 The "White Glove" Rundown: What's the Deal?

The White Glove service, which often comes with larger TVs and is a total game-changer, includes several key, very clutch services. This is the good stuff, the premium experience that makes your Costco membership feel like a platinum card to convenience.

  • In-Home Delivery: They don't just leave it on your porch to fend for itself. They bring it right into the room of your choice. That's right, no struggling up three flights of stairs!

  • Base Attachment: They'll bust open the box (carefully, of course), attach the stand or TV base to the television. This is often the trickiest part for a solo mission, so this is a major win.

  • Placement Power: They'll set the TV right on your existing TV stand or console. No need to balance it yourself while your buddy tries to find the right screw.

  • Initial Juice: They will plug the TV into an outlet and turn it on. This is the moment of truth! They'll make sure it powers up and doesn't look like a Picasso painting.

  • Packaging Vanish: And for the grand finale? They haul away all the enormous packaging—the giant box, the foam, the plastic wrap. That alone is worth its weight in gold, preventing your garage from looking like a cardboard fort.

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1.2 The "Heads Up" on Setup Limitations

Here's where you gotta manage your expectations, buttercup. The White Glove service, while stellar, generally has its limits:

Heads Up: The delivery team DOES NOT typically include professional wall-mounting. That's a whole different beast. If you want that TV floating on your wall like a piece of modern art, you'll need to look at a separate, paid installation service that Costco sometimes offers as an add-on, or you can check out their "Home & Installation Services" page. We'll hit that in a minute.


Does Costco Deliver And Set Up Tvs
Does Costco Deliver And Set Up Tvs

Step 2: 📞 Scheduling Your TV Day and Concierge Comfort

Once you’ve hit "Buy," the clock starts ticking. The delivery process is a tightly choreographed dance, but you’re the star.

2.1 The Scheduling Shuffle

You'll usually get a notification, often an email or a phone call, from the local delivery agent after your TV has shipped. Don't ghost them! This call is crucial for setting up your delivery appointment.

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  • Window Watching: They typically give you a four-hour delivery window, usually between 8 AM and 5 PM on weekdays. You'll need an adult (18+) to be home to accept and sign off on the delivery. Maybe bribe a friend with pizza and the promise of watching the first movie on the new screen.

  • Inspection Time: When the TV arrives, inspect it thoroughly before the delivery team leaves. Check the screen for any cracks or dings. If it looks like it survived a drop from an airplane, you need to note that immediately on the delivery paperwork. This is your insurance policy, so be a stickler!

2.2 The Post-Delivery Lifeline: Costco Concierge Services

This is the secret sauce of buying electronics at Costco and frankly, it's underrated. Even if they don't do the full setup, you get a free, built-in tech support team.

  • Lifetime Tech Support: Seriously. For the lifetime of your TV, you get free technical support from Costco Concierge Services. Setting up your smart TV features, connecting your soundbar, figuring out why your picture looks wonky? These are your people.

  • Extended Warranty: On top of the manufacturer's warranty, Costco typically extends the warranty on TVs to two years from the date of purchase. That's an extra year of peace of mind, which is a huge benefit when dealing with expensive electronics.


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Step 3: 🛠 Going Full Mont-Wall-Mount (The Advanced Move)

If you're baller enough to want your TV looking pristine and professionally mounted on the wall—no visible wires, the whole shebang—you’re stepping into the pro-installation zone.

3.1 The Separate Installation Service

Costco often partners with local professionals to offer TV Mounting and Setup Services for an extra fee. This is the service you want if you're not comfortable drilling into studs or dealing with wire concealment.

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  • What it Covers (Pro-Style): This paid service can include wall-mounting, running cables behind the wall (wire concealment), connecting multiple devices (gaming console, Blu-Ray player), and setting up a universal remote. It's the full Hollywood treatment.

  • Price Check: The cost varies based on the size of the TV and the complexity of the installation (like whether you need in-wall wiring or a simple on-wall setup). It’s an extra expense, but totally worth it if you want a clean, professional look and zero hassle.

3.2 DIY Hook-Up (The Brave Path)

If you decided to save some dough and stick with the standard White Glove delivery, here's the quick rundown for getting connected once they leave:

  1. Cable Connect: Grab your HDMI cables (you bought the good ones, right?) and connect your source devices—cable box, streaming stick, PlayStation—to the proper HDMI ports.

  2. Power On & Network: Plug it in and turn it on. The first time, it'll walk you through a setup wizard. Get it connected to your Wi-Fi network.

  3. Smart Features: Log in to your favorite streaming apps like Netflix and Hulu. This is the payoff, the moment you realize your purchase was 100% justified.

  4. Tweak the Picture: The default settings are often a little too bright or dramatic. Hop into the picture settings and switch to a mode like "Cinema" or "Filmmaker Mode" for a way better viewing experience. You're welcome.

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Frequently Asked Questions

FAQ Questions and Answers

How to Check if My Specific TV Purchase Includes White Glove Delivery?

A: You need to check the product description page on the Costco website before you add the TV to your cart. Look for phrases like "White Glove Delivery," "Includes Setup," or "Delivered by Appointment." If it's a huge TV (55 inches and up), it's highly likely, but confirmation is key!

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How Long After Ordering Does the Delivery Agent Contact Me to Schedule?

A: Generally, after your TV has shipped from the warehouse (which can take a few days), the local delivery agent will contact you within 1-3 business days to schedule the delivery appointment. They won't just show up unannounced; they'll set a specific time window.

What is Costco Concierge Services' Phone Number for Tech Support?

A: The main number for Costco Concierge Services is 1-866-861-0450 (or a similar toll-free number you can find on your receipt or the Costco site). They are typically available 24 hours a day, 7 days a week, which is bonkers good service.

Can I Get My Old TV Hauled Away When the New One is Delivered?

A: Nope, this is a common point of confusion. Costco's haul-away service for appliances (like fridges or washing machines) often does not include the removal of televisions. You'll need to arrange for recycling or disposal of your old TV separately.

What Do I Need to Have Ready for the White Glove Delivery Team?

A: Have the area where the TV will be placed clear and ready to go (stand in position). Make sure there is a path clear to the room, and that the adult receiving the TV is present. Having your membership card or proof of purchase handy is also a smart move.

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